PRODUCTS
Do you sell locked iPhones or iPhones without FacetTime?
Absolutely not! All iPhones come SIM free and with FaceTime!
Why are Point A Stores prices lower than other retailers?
As a startup, Point A Stores tries to catch as much market share as possible. We operate with low margins and provide customers with the highest quality of service!
Why lots of new iPhones are out of stock?
The new iPhone 11, 11 Pro and 11 Pro are really popular worldwide. Even Apple website states most of the products as not available. We keep enhancing availability by time.
WARRANTY
Does Point A Stores sell products with warranty?
Sure! All products that you buy from Point A Stores come with one year local warranty!
How can I check my Apple product warranty?
Simply visit Apple’s warranty check website from here.
How can I know that the warranty coverage is applicable in Egypt?
You can just call Apple’s local support line on 08000000888 from a land line to make sure that your product is locally covered!
Will Apple service centers refuse the products bought from Point A Stores?
As per Apple guidelines and per the real life scenarios: No!
Is Apple Watch warranty covered in Egypt?
Not yet! Apple Watch is the only product for which the local warranty will be available later this year! International warranty is available of course.
PAYMENT METHODS:
Are you a shop or an Online store?
Point A Stores is a limited liability company, founded in 2017 to provide the customers in Egypt the best experience of buying Apple products while paying a convenient price!
You can shop form the online store or from Point A Stores Mall of Egypt. Check the next question for more details!
How can I shop from Point A Stores?
Either by visiting us and buying your product directly or by ordering online!
SHIPPING
Will I receive my product the same day?
We do! For just an extra EGP99, you get same day shipping in Cairo! Order before 7PM to receive your product the same day! T&C apply.
Is shipping free?
Next day shipping is free across Cairo & Alexandria for any order more than EGP250!
How much time would it take to receive my order?
One business day in Cairo & Alexandria!
You can check the shipping date in your order page and even before placing your order from the product page!
Will I receive my products in good condition?
SHOPPING & MORE
Cash on delivery
For orders less than 5,000 EGP.
Fawry Pay
After placing your order, find the nearest Fawry store to you. Provide merchant with your Fawry reference ID. Complete your payment and amount will instantly be added to your order. Click here to locate the nearest Fawry store.
Credit Card
You can pay with your credit card online or at Point A Stores!
Banks Installments
For CIB, National Bank of Egypt and Bank Misr credit card holders. You can pay online or at Point A Stores.
Cash / Credit card on pickup
You can pay in cash or credit card while picking up your order.
valU
Just order the product from our Shop, pay with valU and either pickup your product from Point A Stores or let us deliver it to you!
